Referrals: Making Specialist Support Easier to Access
Supportability welcomes referrals directly from participants and families and from professionals working across disability, health, rehabilitation and community services.
When to Consider Supportability
A referral may be appropriate when:
- the participant has an acquired or neurological disability
- circumstances involve significant complexity
- hospital discharge is approaching
- complex accommodation is required
- SDA, SIL or MTA is being explored
- existing supports are becoming unstable
- services have repeatedly broken down
- cognitive impairment affects decision-making or service engagement
- behavioural or psychosocial complexity exists
- safeguarding concerns are present
- multiple providers or systems need coordination
- specialist rather than general Support Coordination is required.
Who Can Refer?
Referrals can come from:
- Participants and families
- NDIS representatives
- Hospitals
- Rehabilitation services
- Social workers
- Allied health professionals
- Medical practitioners
- Behaviour Support Practitioners
- Guardians and nominees
- Advocates
- Legal professionals
- Disability providers
- Community organisations.
Information for Referrers
To help us understand the referral, it is useful to provide:
- participant contact details
- NDIS plan information
- primary disability and relevant support needs
- current living arrangements
- current services and providers
- reason for referral
- areas of complexity or immediate concern
- relevant reports
- preferred Support Coordinator, where applicable.
Useful Resources
This section can provide direct access to trusted information relating to:
NDIS
Participant plans, Support Coordination and NDIS information.
NDIS Quality and Safeguards Commission
Participant rights, provider responsibilities, complaints, incidents and safeguarding.
Acquired Brain Injury
Spinal Cord Injury
Specialist Disability Accommodation
Guardianship & Supported Decision-Making
Positive Behaviour Support
Mental Health & Psychosocial Disability
Advocacy
Over time, Supportability will also develop its own practical information resources for participants, families and professionals working with complex disability.
Our Links
This section can provide direct access to information relating to our services.
Need Help?
If you are unsure which form you need or would like assistance completing a referral or document, please contact our team.